FAQs

Yes — every tent ships with mounting bracket hardware included, so there's nothing extra to buy before you can fit it to your roof racks.

Due to freight carrier requirements, our rooftop tents and awnings are delivered to a commercial address or your nearest freight depot — not residential addresses. We'll confirm the delivery details with you once your order ships.

we also offer free pickup from our warehouse

yes. Every Scout and Recon X ships with an integrated solar panel and mounting brackets, pre-wired and ready to connect. Ensure all 12V connections are properly fused at your power source before use.

Yes, if there is a preorder button next to a product. A $100 deposit will be charged to lock in your order, with the full balance of product and shipping due before dispatch.

Our tents mount to standard cross-bar roof rack systems on utes, wagons and 4WDs. Make sure your setup has strong, properly spaced cross bars rated to carry the tent's weight. Not sure if your rack will work? Send us your setup before you order and we'll confirm.

Yes — both the Scout and Recon X are designed to sleep two people comfortably. The Recon X's X-Hinge design gives up to 30% more internal room if you want extra space or a third.

Your payment details are encrypted and processed through Shopify's secure checkout — we never see or store your card information. A list of accepted payment methods are in the. checkout section.

for the Recon X and the Scout models- Standard mounting bracket hardware, Solar Panel with Brackets, Roof Racks, ladder, and high-density foam mattress and moisture protection are all included with every tent order.

For the 270XL Awning- Complete mounting kit with multiple options, Heavy duty tie downs for windy days, Metal pegs and Hook straps to secure your awning once deployed

Setup takes less than 60 seconds. Simply unlatch the hard-shell locks and push upwards; gas struts raise the tent automatically.

The Recon X features 30% more internal space, 350gsm fabric and extended fly screen for added privacy at camp.

Yes, Solar Panels include integrated cable rconnections for direct connection to portable power stations and dual battery systems.

Common questions